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[Med18] Professional Mediation Advanced Course – Active listening, PPS skills

Next cohort:

  • Course Code: Med18-07H-0722
  • Hours: 6 Hours
  • Sessions: 2 Lessons
  • Date: 7 & 14 July 2022
  • Time: 7:00pm - 10:00pm
  • Mode: Physical (Face-to-face)
  • Location: Room 506, 5/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong
  • Language: Cantonese, supplemented with English
  • Fee: HKMC / IDRRMI / MHJMC Member: $2,200 ; Non-member : $2,400
  • Application Deadline: 24 June 2022

Please refer to the details below

Course Description

Effective communication is about accurate delivery, transmission, reception and interpretation of messages. Active listening and “Perception check, Paraphrasing and Summarizing” (PPS) are the essential skills to facilitate effective communications between the disputing parties and mediator throughout the mediation process. Besides facilizing disputing parties in identifying their needs and setting negotiable agenda with the view to reaching an agreement towards settling their disputes, these skills would enhance the positive momentum for discussion and negotiation in mediation meetings.

Learning Objectives

Active listening and PPS are the essential communication skills practitioners could employ to strengthen the understanding of the parties’ needs and apply in both real-life mediation meetings and the assessments once they have mastered them. This course aims to provide intermediate level skillset of active listening and PPS to our student mediators. Our advanced course equips you with the skills and confidence to use them more effectively in conversations and mediation.

Target Participants

• Mediators and lawyers

• Social workers and teachers

• Individuals involved in handling complaints and front-line employees

• Individuals who are interested in learning communications skills in mediation

Course Mode

Lecture, groups discussion, group exercise


Professional accredited Trainer and Assessor in Mediation of the IDRRMI


Participants attaining 100% attendance in the course will be awarded a Certificate of Completion.


HKMC: 6 points

IDRRMI: 6 points

MHJMC: 6 points

Course Details

Course Code Med18
Time 7:00 pm – 10:00 pm
Duration 6 hours in total
Location Room 506, 5/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong
Course Fee IDRRMI / HKMC / IPDRAA members: HK$2,200

Non-members: HK$2,400

Medium Cantonese
Registration 1. Please complete and submit the online application form by clicking the "Apply Now" button above.

2. Please settle the course fee by either cross-cheque or bank transfer before the deadline.

Payment Methods 1. Crossed cheque:

Cheque should be made payable to “Academy of Intl Dispute Resolution & Professional Negotiation Ltd.”

Please write down your full name and contact number and label the course title on the back of the cheque.

Please submit your crossed cheque to Room 506, 5/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong.

2. Bank Transfer

Please provide the Bank-in Slip and state your full name, contact number, and the course title.

Bank Name: Academy of Intl Dispute Resolution & Professional Negotiation Ltd

Bank Account: BANK OF CHINA (Hong Kong) LIMITED (012-704-2-005666-9)

3. FPS

FPS identifier: 169930302

Please submit your payment record to AIDRN secretariat