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[Med18] Professional Mediation Advanced Course – Active listening, PPS skills

(Updated as on 24/06/2021)

Next round :

  • Code: Med18-06H-0921
  • Class: 2 Lessons
  • Duration: 6 hours
  • Date: 7 & 14 September 2021
  • Time: 7:00pm - 10:00pm
  • Venue: West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong
  • Language: Cantonese, supplemented by English
  • Fee: Member: $2,200 ; Non-member : $2,400
  • Deadline: 30 August 2021

Please refer to the details below

Course Description

Effective communication is about accurate delivery, transmission, reception and interpretation of messages. Active listening and “Perception check, Paraphrasing and Summarizing” (PPS) are the essential skills to facilitate effective communications between the disputing parties and mediator throughout the mediation process. Besides facilizing disputing parties in identifying their needs and setting negotiable agenda with the view to reaching an agreement towards settling their disputes, these skills would enhance the positive momentum for discussion and negotiation in mediation meetings.

Learning Objectives

Active listening and PPS are the essential communication skills practitioners could employ to strengthen the understanding of the parties’ needs and apply in both real-life mediation meetings and the assessments once they have mastered them. This course aims to provide intermediate level skillset of active listening and PPS to our student mediators. Our advanced course equips you with the skills and confidence to use them more effectively in conversations and mediation.

Target Participants

• Mediators and lawyers

• Social workers and teachers

• Individuals involved in handling complaints and front-line employees

• Individuals who are interested in learning communications skills in mediation

Course Mode

Lecture, groups discussion, group exercise


Professional accredited Trainer and Assessor in Mediation of the IDRRMI


Participants attaining 100% attendance in the course will be awarded a Certificate of Completion.


HKMC: 6 points

IDRRMI: 6 points

MHJMC: 6 points

Course Details

Course Code Med18
Time 7:00 pm – 10:00 pm
Duration 6 hours in total (separate into 2 nights)
Location Room506, 5/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong
Course Fee IDRRMI / HKMC / IPDRAA members: HK$2,200

Non-members: HK$2,400

Medium Cantonese
Registration 1. Please complete and submit the online application form by clicking the "Apply Now" button above.

2. Please settle the course fee by either cross-cheque or bank transfer before the deadline.

Payment Methods 1. Crossed cheque:

Cheque should be made payable to “Academy of Intl Dispute Resolution & Professional Negotiation Ltd.”

Please write down your full name and contact number and label the course title on the back of the cheque.

Please submit your crossed cheque to Academy of Intl Dispute Resolution & Professional Negotiation (Room 506, 5/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong).

2. Bank Transfer

Please provide the Bank-in Slip and state your full name, contact number, and the course title.

Bank Name: Academy of Intl Dispute Resolution & Professional Negotiation Ltd

Bank Account:
i) BANK OF CHINA (Hong Kong) LIMITED (012-704-2-005666-9)

Terms & Conditions

A. Places will be allocated on the first-come-first-served basis according to the payment date.

B. Registration must be made by returning the completed application form via google link and sending the crossed-cheque or copy of the bank-in slip to Room 506, 5/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong on or before the deadline as advised. Confirmation will be notified by email upon successful registration on or before one working day after the deadline.

C. If you do not receive an email confirmation from the Secretariat after one-day after the application deadline, your name will be on the waitlist. Your submitted cheque will be voided subsequently by the Secretariat if you have not been assigned a place the captioned course. If your application fee was made by bank transfer, a cheque will be issued to you as the refund.

D. If you are not able to attend the captioned course upon receipt of the confirmation email, you are required to inform the Secretariat as soon as you are aware of your unavailability on/before the course date by email. No refund will be made after confirmation.

E. Participants must sign in and sign out. Participants who are late for more than 20 minutes or leave earlier of each session will not be qualified for the completion of IDRRMI’s & MHJMC’s & HKMC’s CPD Points in respective sessions.

F. AIDRN reserves the right to accept / reject the registration.

G. If typhoon signal no.8 or above or black rainstorm warning signal is hoisted and not lowered by 2 hours before the lesson starts, the course will be postponed or cancelled. Rescheduled date / time / venue will be announced in due course.

H. In case of any disputes, AIDRN reserves the right to make final decisions.

I. The course is subject to change at any time without liability