Property management professional events/ courses (PMSA CPD “core” event)

Purpose

The Professional short course serves to provide participants with in-depth knowledge of the specific topic. These themes strongly correlate with property management licensees and companies’ daily duties. The courses would be co-organized by the AIDRN and HKCPM, accredited by the PMSA, HKMC, IPAA, IDRRMI, MHJMC, HKCICA, and HKIMC. Supporting the Property Management Practitioners (PMPs) and Property Management Companies (PMCs) License Holders and the individual who intends to obtain PMPs or PMCs License, to earn better knowledge and practical experience in different skillsets required for daily duties. Meanwhile, these short courses would be PMSA CPDs bearing, further, provide aid to the development of professionalism for the PMSA members and building management professionals.

Organised by

Academy of International and Professional Negotiation (AIDRN)
Hong Kong Institute of Certified Property Managers (HKCPM)

Supported & accredited by

Property Management Service Authority (PMSA)
Hong Kong Mediation Centre (HKMC)
International Dispute Resolution and Dispute Resolution Institute (IDRRMI)
Hong Kong International Mediation Centre (HKIMC)
Hong Kong Centre of International Commercial Arbitration (HKCICA)
Hong Kong Adjudication Centre (HKADJC)
International Professional Advocate Association (IPAA)
Mainland-Hong Kong Joint Mediation Center (MHJMC)

Certificates

Certificate of Attendance (100% attendance rate)
Co-issued by AIDRN and HKCPM

Summary list of the Courses:

SC02	Effective communication skills for a property management professional
SC03	Achieving the good working relationship with the Incorporated Owners (IO)
SC04	Introduction to dispute resolution in Property Management – Mediation
SC05	Introduction to dispute resolution in Property Management – Arbitration
SC06	Introduction to dispute resolution in Property Management – Adjudication
SC07	Effectively represent your company in a mediation for a property management dispute (6 hours)

Please refer below for the respective course detail:

Chinese Application form Only

Courses details (SC02 - SC07)

(SC02) Effective communication skills for a property management professional

Target Audience	Property Management Practitioners (PMPs) and Property Management Companies (PMCs) License Holders; The individual who intends to obtain PMPs or PMCs License; Associate and Panel Member of HKMC, IDRRMI, IPAA, MHJMC; Member of HKCPM; and Other individuals from property management professional
Content	Different stakeholders in property and building management dispute, cause of communication barrier Case Study on communication issues for property and building management professionals AIDRN model of dispute development & AIDRN model of dispute resolution – mediation Creating a cooperative and effective communication environment Developing the Mediation Skills for Effective Communication Building Active listening Facilitation skills Paraphrasing, Perception Check & Summarising skills Questioning skills Reframing Q & A
Course Code	SC02	CPD points		3 CPD points (PMSA, HKCPM, HKMC, IDRRMI)
Date & Time	27 June 2022, Monday 7:00pm to 10:00pm
Venue	Zoom Class		Class size	100 - 200
Lecturer	Dr. Law Wai Hung, Francis
Language	Cantonese		Fee	Members of co-organisers and supporting organisers: $600 Others: $750
Application Deadline:	20 June 2022		Apply here:	Click

(SC03) Achieving the good working relationship with the Incorporated Owners (IO)

Target Audience	Property Management Practitioners (PMPs) and Property Management Companies (PMCs) License Holders; The individual who intends to obtain PMPs or PMCs License; Associate and Panel Member of HKMC, IDRRMI, IPAA, MHJMC; Member of HKCPM; and Other individuals from property management professional
Content	Nature of the Incorporated Owners (IO), their characteristics Other stakeholders in property and building management Creating a cooperative and effective communication environment What is needed to be addressed when communicating with IO, and their concerns AIDRN model of dispute development & AIDRN model of dispute resolution – mediation Common misunderstanding and areas for conflicts with IO Options when conflict arise
Course Code	SC03	CPD hours		3 CPD hours (PMSA, HKCPM, HKMC, IDRRMI)
Date & Time	16 June 2022, Thursday 7:00pm to 10:00pm
Venue	Zoom Class		Class size	100 - 200
Lecturer	Dr. Fung Kwok Hung, Lobo, Chairman of Hong Kong Institute of Chartered Property Managers
Language	Cantonese		Fee	Members of co-organisers and supporting organisers: $600 Others: $750
Application Deadline:	9 June 2022		Apply here:	Click

(SC04) Introduction to dispute resolution in Property Management – Mediation

Target Audience	Property Management Practitioners (PMPs) and Property Management Companies (PMCs) License Holders; The individual who intends to obtain PMPs or PMCs License; Associate and Panel Member of HKMC, IDRRMI, IPAA, MHJMC; Member of HKCPM; and Other individuals from property management professional
Content	Property management disputes AIDRN model of dispute development & AIDRN model of dispute resolution Professional mediation and the application of mediation Stakeholders in Property management disputes & how mediation can benefit them Case Sharing Mediation Case management in Property management industry
Course Code	SC04	CPD hours		3 CPD hours (PMSA, HKCPM, HKMC, IDRRMI)
Date & Time	26 May 2022, Thursday 7:00pm to 10:00pm
Venue	Zoom Class		Class size	100 - 200
Lecturer	Mr. Kwan Wai King, Frankie, Vice-President of Hong Kong Mediation Centre
Language	Cantonese		Fee	Members of co-organisers and supporting organisers: $600 Others: $750
Application Deadline:	19 May 2022		Apply here:	Click

(SC05) Introduction to dispute resolution in Property Management – Arbitration

Target Audience	Property Management Practitioners (PMPs) and Property Management Companies (PMCs) License Holders; The individual who intends to obtain PMPs or PMCs License; Associate and Panel Member of HKMC, IDRRMI, IPAA, MHJMC; Member of HKCPM; and Other individuals from property management professional
Content	Property management disputes AIDRN model of dispute development & AIDRN model of dispute resolution Professional Arbitration and the application of arbitration in property management 609 Arbitration ordinance Stakeholders in Property management disputes & How arbitration can benefit them Case Sharing (Arbitration) Arbitration Case management in Property management industry Q & A
Course Code	SC05	CPD hours		3 CPD hours (PMSA, HKCPM, HKMC, IDRRMI)
Date & Time	19 May 2022, Thursday 7:00pm to 10:00pm
Venue	Zoom Class		Class size	100 - 200
Lecturer	AIDRN qualified professional trainers
Language	Cantonese		Fee	Members of co-organisers and supporting organisers: $600 Others: $750
Application Deadline:	12 May 2022		Apply here:	Click

(SC06) Introduction to dispute resolution in Property Management – Adjudication

Target Audience	Property Management Practitioners (PMPs) and Property Management Companies (PMCs) License Holders; The individual who intends to obtain PMPs or PMCs License; Associate and Panel Member of HKMC, IDRRMI, IPAA, MHJMC; Member of HKCPM; and Other individuals from property management professional
Content	Property management disputes AIDRN model of dispute development & AIDRN model of dispute resolution Professional adjudication and the application of adjudication in property management Stakeholders in property management disputes & how adjudication can benefit them Case Sharing (Adjudication) Adjudication case management in property management industry Q & A
Course Code	SC06	CPD hours		3 CPD hours (PMSA, HKCPM, HKMC, IDRRMI)
Date & Time	2 September 2022, Friday 7:00pm to 10:00pm
Venue	Zoom Class		Class size	100 - 200
Lecturer	Mr. KC Li, Vice-chairman of Hong Kong Adjudication Centre (HKADJC)
Language	Cantonese		Fee	Members of co-organisers and supporting organisers: $600 Others: $750
Application Deadline:	26 August 2022		Apply here:	Click

(SC07) Effectively represent your company in a mediation for a property management dispute

Target Audience	Property Management Practitioners (PMPs) and Property Management Companies (PMCs) License Holders; The individual who intends to obtain PMPs or PMCs License; Associate and Panel Member of HKMC, IDRRMI, IPAA, MHJMC; Member of HKCPM; and Other individuals from property management professional
Content	Type of property and building management disputes What are conflict and dispute? AIDRN model of dispute development & AIDRN model of dispute resolution Cost of complaints and disputes to property management professionals Stakeholders and their concerns in property and building management business and dispute resolution How to satisfy the needs of your representing company Different ways to handle property and building management disputes and suitability for mediation Ethnics when representing your company in mediation Case Sharing in advocacy Exercise on the case – Roleplay Q & A
Course Code	SC07	CPD hours		5 CPD hours (PMSA, HKCPM, HKMC, IDRRMI)
Date & Time	20 & 21 July 2022, Wednesday & Thursday 7:00pm to 10:00pm (6hours)
Venue	Physical Face-to-face 506, West Wing, Justice Place, Central, Hong Kong		Class size	40
Lecturer	Dr. Francis Law, President of Hong Kong Mediation Centre (HKMC)
Language	Cantonese		Fee	Members of co-organisers and supporting organisers: $1,200 Others: $1,500
Application Deadline:	12 July 2022		Apply here:	Click