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[Med14] Conversion Course for Certified Workplace Mediator

Next Cohort:

  • Course Code: Med1314-24H-0426
  • Hours: 18 hours (6 lessons)
  • Date: 17, 21, 24, 28 April, 5 and 8 May 2026
  • Time: 7:00 pm - 10:00 pm
  • Mode: Physical (Face-to-face)
  • Location: West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong
  • Language: Cantonese, supplemented with English
  • Fee: IDRRMI, MHJMC, HKMC Mediators or Members -$4,500;
    Non-Members -$5,200
  • Application Deadline: 10 April 2026

*Terms and Conditions apply to the application

Please refer to the details below

(Chinese Version Only)

Course Description

Conflicts at work often negatively affect enterprises and it takes managers much time and effort to deal with the conflicts. Being skilled in managing workplace conflicts not only improves relationships with employees or business partners but also enhances the competitiveness of individuals and enterprises.

The course is suitable for people who are accredited mediators or with basic knowledge of mediation. It covers workplace mediation concepts, principles, and skills. Students will be better equipped with the knowledge by engaging in diversified learning activities such as group discussions, real-life case studies and role-plays. The course enables students to strengthen their mediation skills to resolve workplace conflicts as a workplace mediator. In addition, by improving relationships with co-workers and business partners, efficiency and productivity at work will be greatly increased, which leads to a higher chance of promotion.

Upon completion of the course, graduates will be qualified to apply to be a Certified Workplace Mediator. The qualification of Certified Workplace Mediator not only advances individuals’ career development but also brings students opportunities to resolve workplace conflicts or develop policies for workplace conflict resolution in organizations across the world.

Advantages of the Training Course

  • High Recognition
    AIDRN is a global academic institute that offers training, defines competency standards, and conducts researches and data analysis for dispute resolution and negotiation. AIDRN receives support and recognition from prominent dispute resolution organizations such as the Hong Kong Mediation Centre, Mainland-Hong Kong Joint Mediation Center and universities in Australia, China, and the United Kingdom.
  • Teaching Quality Assurance
    A team of experienced instructors is responsible for preparing the teaching materials and teaching this course. The reputable teaching team has trained up many professional mediators in Hong Kong and around the world, indicating that the teaching team and teaching materials are up to international professional standards.
  • Professional Development Platform
    AIDRN provides diversified continuing professional development opportunities and platforms to Certified Workplace Mediators, including advanced courses, talks, seminars, mediation, case referrals, etc., in order to help them further develop their mediation profession.

Course Outline

  • Why does conflict happen in the Workplace?
  • Advantages of Resolving Workplace Conflicts by Mediation
  • Principles of Workplace Mediation
  • The six-step structure of Workplace Mediation
  • Resolving complaints from external and internal customers
  • Handling disagreements or resolving conflicts caused by a difference in cultures or nationalities
  • Dealing with bullying and harassment issues in the Workplace
  • Roleplay exercises
  • Assessment

Target

  • Accredited mediators of Hong Kong Mediation Centre, International Dispute Resolution and Risk Management Institute or Hong Kong Mediation Accreditation Association Limited
  • Associate members of the Hong Kong Mediation Centre
  • Persons who completed the International Professional Mediation Training Certificate Course of Mainland - Hong Kong Joint Mediation Center
  • Persons who are interested in converting to be the Certified Workplace Mediator of IDRRMI
  • Persons who intend to deal with workplace mediation cases

Eligibility

  • Persons who are educated about mediation

Certification

  • Students attaining 80% attendance in the course and passing the end-of-course assessment will be awarded a Certificate of Completion.
  • Candidates successfully passing the assessment are eligible to apply to be the Certified Workplace Mediators of IDRRMI with the presence of the Certificate of Completion or the Assessment Results within a year. The application fee will be HK$500 (effective date will be till 31 December at the year of application) and an annual fee will be HK$500.

CPD

  • Hong Kong Mediation Centre: 18 points
  • Mainland-Hong Kong Joint Mediation Center: 18 points
  • International Dispute Resolution & Risk Management Institute: 18 points

Course Details

Course Code Med14 (Med1314 is a combined course)
Duration 18 Hours
Venue West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong
Course Fee HK$ 4,500 (IDRRMI Mediator / MHJMC Mediator / HKMC Member)
HK$ 5,200 (Non-IDRRMI Mediator or MHJMC Mediator or HKMC Member)
In-Course Assessment fee included
Application Method Click "Apply Now" above and complete the application by submitting the course fee via the below payment method
Payment Methods
  1.  FPS (FPS identifier: 169930302)
  2.  Bank Transfer (Please transfer the tuition fee to Bank of China Account 012-704-2-005666-9. Please also put down your name, contact number and course title at the back of the bank-in slip.)
  3.  Cheque payable to "Academy of International Dispute Resolution & Professional Negotiation Limited”. (Please put down your name, contact number and course title at the back of the cheque. Only applicable to owners of a Hong Kong bank account.)
Terms and Conditions A. Registration must be made by returning the completed online application form via the above Google Forms link and attaching payment proof (crossed cheque, bank deposit slip or FPS payment record) before the application deadline. Confirmation emails will be sent upon successful applications within TWO working days after the application deadline. No refunds will be arranged in all circumstances after the confirmation notification is issued.

B. Places will be allocated on a first-come, first-served basis according to valid applications.

C. If an applicant has not received a confirmation email from the Secretariat of the Academy of International Dispute Resolution and Professional Negotiation (AIDRN) within TWO working days after the application deadline, the applicant will be on the waiting list. If AIDRN is unable to offer the applicant a place in the course, the Secretariat will cancel the cheque submitted by the applicant. If the application fee is paid by bank transfer, the Academy will issue a cheque to return the payment.

D. Participants must sign in upon arrival and departure for attendance records. If a participant is late for more than 15 minutes, or leave more than 15 minutes early, he/she will not be qualified for the completion attendance requirement.

E. If Typhoon Signal No. 8 or above, or Black Rainstorm Warning Signal is hoisted and remains in force within 2 hours before the class, the lesson will be postponed or cancelled. Rescheduled date, time, and venue of class will be announced in due course.

F. AIDRN reserves the right to accept or reject any application, and its decision shall be final.

G. AIDRN shall not be liable for any changes to the course time, venue, or instructor.